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Full Time Administrator

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jobapplications@savant.co.uk

About Savant Ltd

Savant is an employee-owned company (EBT) which supplies software and database development, support services and consultancy expertise for life and business critical systems. Our aim is to deliver solutions that align to our customers’ strategic IT and business visions and assist clients at all stages to realise their software needs, deciding on the most suitable project methodology before moving on through requirements to application development, testing, training and ongoing UK based support and maintenance.

We pride ourselves on offering first class customer service across all our products and services and that extends to customers and clients alike.

Salary:

Starting salary of £25,000 per annum (dependent upon experience) plus annual bonuses, pension, Private Health Insurance and other benefits.

Location:

Burton-in-Kendal, Cumbria

Job Type:

Permanent / Full-time

Summary of Position

We are looking to recruit a permanent, full-time Administrator to provide high quality administration duties. The successful candidate should have experience in a similar role with excellent customer service and communication skills as well as the ability to perform all front office functions both quickly and efficiently and to a high standard.

The ability to prioritise their workload and work independently as well as within a team is essential. They should have excellent organisation, administrative and IT skills with the ability to quickly learn and use new processes.

The successful candidate will also be sharing certain tasks with the Administrative Manager. Both the Administrative Manager and Administrator will share the same line manager, currently this is a Director of the Board.

Savant has been accredited to ISO:9001 and ISO:27001 for many years, whilst it is not expected that the successful candidate has knowledge of these areas, it is expected they are used to working to specific processes and procedures for tasks associated with this role.

Job Application

Download Job Description

Download Job Application

jobapplications@savant.co.uk

Essential Skills

Excellent interpersonal/communication skills.
Excellent grammatical skills.
Knowledge and proficient use of Microsoft Office applications (and ability to pick up new applications quickly).
Ability to prioritise tasks and meet tight deadlines.
Ability to multi-task along with strong organisational skills.
Good use of initiative.
Be self-motivated, reliable and resourceful.
Minimum of 3 years’ experience.
Knowledge of administrative procedures and systems.
Excellent customer service skills.
Possesses the ability to work to a consistently high standard with a consistent attention to detail.
Experience of minute taking.
Experience of using SharePoint.
Experience of Social Media (X, LinkedIn).

Required Duties & Responsibilities

The Administrator will be responsible for ensuring the rules and policies established by the Board are implemented and enforced across the company. The successful candidate will also be responsible for:

Management and tracking of senior management appointments and calendars.
Organising of staff training whether that is on or off-site (taken from staff reviews) and work with project managers to ensure there is budget provision for this.
Plan and coordinate the company’s AGM.
Work with the Sales Lead to coordinate attendance at conferences, seminars and other networking events.
Work with project managers and the Sales Lead to ensure all marketing and promotional materials are up to date and available for conference attendance.
Provide administrative support for directors and project managers when requested.
Coordinate staff retirements and 25-year long service awards and gifts.
Act as the Health and Safety Officer for the company, managing the health and safety of employees as well as fire regulations within the offices, maintaining stock levels of first aid boxes and COSHH data files. This role also includes the health and safety induction of all new staff, recording and updating the accidents logbook as and when required. Unless already achieved, you will be required to complete a qualification in one with NEBOSH.
Fire alarms – Coordinating maintenance/inspections, maintaining a log of fire drills, and addressing any issues arising from them. Maintaining updates of fire drill list to reflect any staff changes.
Security – Ensure regular stock check of ID badges.
Work alongside the Documentation Controller in gathering user and document information for use on SharePoint.
Ensure the pre-locking up procedure, checking the kitchen/other offices locking up doors and reception cupboards/drawers takes place.
Update the company’s social media account on X (Twitter) and Linked In on a regular basis and work alongside your line manager with the company’s website supplier to make ongoing improvements/amendments to our website.
Attend Board Meetings/Monthly Management Meetings and completion of the minutes.
Ensure all hardware deliveries are completed as requested by the Support & Testing Manager.
Any other administrative requests from the Board/Management Team/line manager.

Downloads

Download Job Application

Download Job Description

Application Email

jobapplications@savant.co.uk

Shared Responsibilities Across the Administrative Manager & Administrator Roles

The Administrative Manager will work together with the Administrator to ensure efficient and professional operation of that department. There will be several shared responsibilities within the Department, these include:

General Reception duties (answering the phone, signing visitors in and out of the building via the visitors’ book, providing visitor badges and general support to all staff across the company.
Communication with all staff to exchange or verify information and answer enquiries.
Preparation of meeting rooms and catering if needed.
Receiving parcels/posts, personal (informing staff), business (date stamping and passing to relevant department) and where appropriate booking on the good’s inward logs.
Approval of any absence requests that come via Replicon, WFH rota and sickness/absence records in the Administrative Manager’s absence.
Daily printing of the Global Calendar and updating as necessary.
Other duties relating to the reception area as and when required.

When the Administrative Manager is unavailable:

Assist in the management of the cleaning staff including holidays, sickness cover, maintaining a communication log and maintaining stock levels of cleaning products. (Any personnel issues will be addressed by the Administration Manager and a Director.)
Organising / co-ordinating meetings, internal and external and general diary management and providing lunches/refreshments where needed.

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